Managed IT Support for UK-based Organisations

Dan is an entrepreneur who has founded many successful start-up investments within the tech and video games sector.

Dan led successful ISP start-ups in the 1990’s and has more recently enjoyed commercial success within the Cloud Infrastructure and IT services & consulting sector. He has worked very closely with co-founder Tim for over 30 years. Dan describes his partnership with Tim as being a perfect fit.

Dan has a love for food and drink. He collects wine and often travels the world on the quest for exciting cuisine. Dan lives in Sussex on a smallholding and farms rare breed sheep as well as maintaining his numerous beehives. Aside from beekeeping, other passions include racing cars, tennis and fly fishing.

Dan is passionate about business start-ups and delivering exciting ideas.

Tim Browne is a seasoned CTO and technical specialist.

Tim has been working in the technology sector for over 30 years, with a succinct understanding of how technical solutions fit alongside commercial operations to leverage maximum value.

Tim provides expert advisory to our valued client base, and is also happy to roll his sleeves up from an engineering perspective when required!

Tim’s care and hyper attention to detail continues at home in Sussex where he can be found tending his much-loved raised beds, or flying his drone, or both at the same time.

Tim is driven by the satisfaction which eminates from delivering the ‘advantage’ tailored to our individual clients’ needs.

Louise heads up the Advantage Financial Team, with 20 years accounting experience which started at the Royal Ballet School as their Head of Finance.

Louise consequently has been more focused on the technology sector both in video games as well as IT MSPs and Software.

Louise doesn’t miss much, and has a watchful eye on the detail at all times. When not deep in Excel, she will be pushing clients hard in the Gym. As a Les Mills Personal trainer she runs rings around the rest of the SMT.

Louise’s energetic financial control ensures a healthy advantage.

Mike is here to help ensure nothing leaves the building without it being both the best it can be and to the Advantage standard.

Mike isn’t as energetic as Louise, or as entrepreneurial as Dan. He isn’t as technologically advanced as Tim, and he believes Neil has chosen to support the wrong sport (no bails, stumps or bats). However he is a specialist at delivering strategic creative communications that reflect the Advantage ethos and market-leading solutions in an engaging, relatable, professional way. Mostly.

Mike is always creating, and is an overactive photographer.

Mike is dedicated to ensuring we communicate our strengths for our customer’s advantage.

Kyle is a Senior Account Manager with 20 years’ experience in the IT industry, specialising in helping businesses design and deliver IT strategies and solutions that actually work.

He is known for his consultative approach to understanding client needs and aligning technology and services with business goals and after two decades, there’s very little he hasn’t seen.

Outside of work, Kyle is a keen Scottish whisky collector (and occasional quality assessor!), an avid traveller who recently ticked off a lifelong ambition to travel the world, and, unfortunately for him, an Arsenal season ticket holder, patiently enduring the occasional highs and the many lows over the past 28 years!

Simon brings over 20 years of experience in the IT channel, having managed and grown partner relationships across leading distributors and technology providers.

He is known for his collaborative, people‑first approach — aligning resources, strategy, and innovation to help organisations achieve measurable outcomes.

At Advantage Cloud Solutions, he champions long‑term client success through clear communication, strategic insight, and a deep understanding of modern cloud and infrastructure solutions.

Jonathan is a seasoned Sales and Business Development leader, having worked in the technology sector for over 30 years – many of them with founders Tim and Dan!

Whilst there has been much change from a technical standpoint over 30 years, what hasn’t changed is the need to truly understand customers’ business needs and operational challenges. Jonathan understands this very well and is skilled in working with customers and supplier partners; to deliver and manage outcomes that delight business leaders and end users alike.

Outside of work, Jonathan is a keen traveller, having lived, worked, and volunteered in Spain, Greece and SE Asia. A big music fan, he loves regularly going to gigs and festivals. Jonathan prides himself with being the World’s Silliest Uncle to 7 nieces and nephews!

Jonathan is passionate in delivering the ‘advantage’ by building community and outstanding account management between us, our customers and suppliers alike.

With a strong background in IT security and a commitment to client connection, Scott delivers both technical expertise and a customer-centred approach every day.

Scott’s mission is to make IT security accessible and effective, ensuring customers feel supported and confident. He enjoys the challenges of IT security, from managing network integrity to implementing effective safeguards. Working closely with each customer, Scott aims to create a secure environment tailored to unique needs, making sure they understand and feel in control of their security landscape.

When not in the line of duty upgrading customer’s security, Scott can be found seeking field upgrades in Call of Duty.

Neil has been working for MSP’s for over a decade, working with both SMB and enterprise clients across a range of industries to deliver bespoke projects adhering to the highest technical standards.

This is based on gaining deep understanding of a business’s requirements to provide the correct solution technically and commercially, while ensuring all regulatory and compliance standards are met.

Neil also provides service reviews and audits, to ensure our customers are maximising the value from their existing hardware and software platforms.

Outside of work, Neil is a long-standing season ticket holder, tech hobbyist and painter.

Quite simply, Neil delivers a high clarity, high bandwidth advantage.

Sam leads the service desk with patience, positivity, and a customer-first approach — always ready to help when technology decides not to cooperate.

Focused on making IT support approachable and stress-free, Sam enjoys building strong relationships and keeping customers supported without the technical jargon.

Outside of work, Sam enjoys growing things in the garden and supporting Chelsea FC — both requiring patience, commitment, and the ability to deal with unpredictable results.

Friendly, dependable, and always willing to lend a hand, Sam helps keep both customers and the service desk running smoothly.

Graeme is a 2nd Line Support Engineer with 42 years of experience in support and management roles.

Newsflash: Within the newspaper industry, Graeme worked through one of the most transformational periods in its history. He project managed numerous operational changes and developed production workflows using the technologies available at the time, helping teams adapt to evolving publishing demands. A significant part of his career involved supporting photographers across the country, providing both workflow development and technical backup to ensure reliable and efficient image production.

Graeme continues to stay involved in the IT industry through his meticulous work with Advantage Cloud.

Outside of work, Graeme has a long-standing passion for anything with wheels. He has restored several Land Rovers, continues to compete on motorcycles, and is also a regular cyclist.

Photography remains a lifelong interest, and he has been fortunate to have his work widely published over the years.

Gordon is a 2nd Line Support Engineer with over 20 years of experience in IT support, specialising in enterprise environments, device management, and automation. With strong expertise in Microsoft technologies such as Intune and PowerShell, he focuses on delivering reliable solutions, improving system efficiency, and resolving complex technical issues.

Outside of his technical work, Gordon enjoys building Lego. He’s also a proud owner of Archie, his Bichon Maltese, who occasionally makes a guest appearance in the office—quickly becoming everyone’s favourite colleague thanks to his playful personality and calming presence.

Karl is a dedicated 1st Line IT Engineer, recognised for delivering fast, friendly support while maintaining a Jedi-like calm under pressure.

Over the years, he has developed a broad technical skill set and is always eager to take on tickets that challenge him to research, learn, and expand his knowledge further. Alongside supporting users, he’s also known for keeping team morale high with a well-timed dad joke whenever the opportunity arises.

Outside of work, Karl enjoys building LEGO, following Tottenham Hotspur F.C. highlights, and quoting sci-fi film lines that nobody asked for — but everyone secretly enjoys.

Jamie is an IT professional with strong experience supporting users, troubleshooting technical issues, and managing IT systems in fast-paced business environments. He works across Microsoft 365, Windows support, Apple Mac troubleshooting, and endpoint administration, with particular strength in Microsoft Intune, especially for managing and deploying Apple devices and macOS environments.

He originally spent over 20 years working in graphic design, which developed into a strong interest in technology, Apple systems, and digital workflows — eventually leading him into IT engineering. That creative background still influences his approach today, giving him a practical, user-focused mindset when solving technical problems.

Alongside his IT role, Jamie also works freelance in photography, covering corporate events and weddings. This allows him to combine technical understanding with a creative eye, attention to detail, and a calm approach in fast-moving environments.

Outside of work, he enjoys gaming, technology, photography, and building LEGO supercars as a hands-on creative hobby. He is also a loyal supporter of Manchester United.

Amber is our Office Administrator and Executive Assistant, working closely with Louise, our Financial Director.

With a proactive and organised approach, she provides valuable support to the leadership team and wider business operations, helping to ensure everything runs smoothly.

Amber is highly efficient in coordinating administrative activities and supporting the team across the business. Outside of work, you’ll usually find her spending time with her family or chasing the sunshine whenever it makes an appearance!

Boris is an entrepreneur who has founded many successful high-spirited situations across many sectors.

Boris led successful mischievous start-ups in the late 2010’s and has more recently enjoyed success within the Cloud Infrastructure and IT services & consulting sector. He has worked very closely with co-founder Dan for several years. Boris describes his partnership with Dan as being tolerable.

Boris has a love for food and drink. He collects wine and often travels the office on the quest for exciting cuisine. Boris lives in Sussex on a smallholding and farms invisible sheep as well as maintaining his numerous angry beehives. Aside from beekeeping, other passions include racing against cars, interrupting tennis and fishing regardless of permission.

Boris is passionate about starting up and delivering high spirits, hence his job title.