A Technical Account Manager (TAM) is a highly experienced customer service professional who acts as a single point of contact for an organisations's technical queries, overseesing the entire technical support relationship between an organisation and its stakeholders. Through deep understanding of technical needs, TAMs can help increase operational performance, while potentially decreasing technical support costs.
The Advantage TAM service provides an extra level of technical expertise and customer service to a business’s customers. As single points of contact and knowledge sources, we can provide personalised, tailored solutions that create a better customer experience. By addressing customer needs quickly and efficiently, we can help prevent technical issues from becoming costly or time-consuming.
The advantage senior management team are a close group of specialists in their field; a spirited collective who share common values and drive, delivering excellence for our customers and partners.
This is expertise with added character.
Advantage Cloud have a pioneering attitude, and we believe our customers are pioneers too. Why pioneers? Because by partnering with advantage cloud, customers pioneer new technology and processes, not seen before, into their organisation.
This is mission critical expertise delivered with a pioneering spirit.
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