Managed IT

Service Desk

Embed resources dedicated to providing 24/7 reliable and efficient IT support services.

Managed IT

What is a Managed IT Service Desk?

Managed IT Service Desks are professional Advantage Cloud resources dedicated to providing reliable and efficient IT support services. Offering a range of services, such as problem resolution, incident management and service requests, we enable pioneering organisations to ensure their networks remain secure and their IT infrastructure runs smoothly and efficiently.

What are the benefits for organisations?

Our Managed IT Service Desk solution provides organisations the opportunity to quickly and easily troubleshoot technical issues, with 24/7/365 support and proactive monitoring ensuring the security and reliability of networks.

  • Quick & easy troubleshooting
  • Reduced operational costs
  • Round-the-clock support
  • Proactive network monitoring
  • Secure & reliable IT infrastructure


Start Discovery

An Advantage Discovery Session will establish how we can help with a Managed IT Service Desk solution as part of your future-ready ICT business strategy.

Call 020 4518 6060 or:

Advantage Consult



The advantage senior management team are a close group of specialists in their field; a spirited collective who share common values and drive, delivering excellence for our customers and partners.

This is expertise with added character.

Team member Tim Browne

Tim Browne Co-Owner Director

Team member Dan Elson

Dan Elson Co-Owner Director

Team member Jonathan Brown

Jonathan Brown Business Development Director

Team member Neil Ryan

Neil Ryan Systems & Technology Specialist

Team member Scott Williams

Scott Williams Cyber & Systems Engineer

Team member Louise Catley

Louise Catley Finance Director

Team member Debbie Ziolek

Debbie Ziolek Office Manager

Team member Mike Sealey

Mike Sealey Marketing & Creative Director


Best-of-breed IT Solutions

We implement world-class technology and services from renowned partners to ensure organisations benefit from tailored solutions that deliver results and maximise return on investment.

Sophos logo Cisco logo Mimecast logo Microsoft logo N-able logo Adobe Partner logo Okta Partner logo Veeam Partner logo Dell Partner logo Amazon Partner logo


mission ready.

Advantage Cloud have a pioneering attitude, and we believe our customers are pioneers too. Why pioneers? Because by partnering with advantage cloud, customers pioneer new technology and processes, not seen before, into their organisation.

This is mission critical expertise delivered with a pioneering spirit.


Your Discovery mission begins...

advantage london

84 Eccleston Square

+44 (0)20 4518 6060

Advantage London Office
advantage sussex

West Lodge
Hammingden Lane
Highbrook, Ardingly
West Sussex RH17 6SR

+44 (0)1444 716 979

Advantage Sussex
advantage australia

111 Flinders Street
NSW 2010

+61 (0)2 7227 9880

Advantage Australia